This Client Service Agreement (hereinafter referred to as the “Agreement”) is entered into between Scatter Brain (hereinafter referred to as the “Company”) and [insert client name] (hereinafter referred to as the “Client”). Collectively, Company and Client will be referred to as the “Parties.”

Company provides mental health support and personal development services through digital products, including educational resources, tools, and strategies for navigating ADHD, anxiety, emotional growth, and neurodiversity. Services include ebooks, workbooks, planners, courses, and workshops designed to help both adults and children embrace their neurodiversity, develop emotional resilience, and thrive in their personal journeys.

The Parties agree to the terms set forth below.

1. Conditions

This Agreement will take effect upon full payment by the Client at the time of purchase. Once payment is processed, the Client will receive the digital product(s) immediately (for ebooks, workbooks, planners, and certain courses).

2. Services

Client hires Company to provide mental health support and personal development services through digital products. Company will provide the following services (hereinafter referred to as “Services”):

 

• [Insert specific product, e.g., ebook, course, workbook, etc.]

Company’s services are educational in nature and are not a substitute for medical or professional mental health treatment.

3. Total Price and Payment Terms

Client agrees to pay the Total Price for the selected digital products at the time of purchase. All payments must be made in full prior to the delivery of services or digital products.

Method of Payment

Company will process payment at the time of purchase through the Scatter Brain website via debit or credit card. All products are digital and will be delivered electronically upon receipt of payment.

4. Refund Policy

Ebooks, Workbooks, and Planners

Due to the nature of digital products, all sales for ebooks, workbooks, and planners are final and non-refundable. Once purchased, these products cannot be returned or refunded.

Courses

For digital courses, Company aims to provide high-quality educational content. However, if Client is not satisfied with the course, Client may request a refund within [insert refund period, e.g., 14 days] from the date of purchase, provided they have not completed more than [insert percentage] of the course.

 

• Refund requests must be submitted in writing to [insert contact email].

• The Company reserves the right to review the request and may require feedback to improve services.

• Once the refund is approved, it will be processed within 7 business days.

• No refunds will be issued if the course has been completed beyond the stated limit.

5. Copyright Ownership and Permitted Use

Company retains full ownership of all intellectual property, including but not limited to ebooks, workbooks, courses, planners, and other digital products created for Client. All copyrighted works, whether registered or unregistered, are solely owned by Company.

Company grants Client a non-exclusive, non-transferable license to use the purchased digital products for personal, non-commercial purposes only. Personal use may include sharing products in social media posts, personal communications, or within private settings, provided appropriate credit is given to Scatter Brain.

Client is prohibited from copying, distributing, or selling any copyrighted materials without express written permission from Company.

6. Confidentiality

Both Parties acknowledge that during the course of this Agreement, Confidential Information may be disclosed. “Confidential Information” includes any proprietary business processes, strategies, frameworks, and materials provided by Company, as well as personal information shared by Client.

 

• Company Confidentiality: Company agrees to take reasonable measures to protect Client’s confidential information.

• Client Confidentiality: Client agrees not to share or distribute any proprietary materials, processes, or strategies developed by Company. Client agrees to bind employees or subcontractors to the confidentiality obligations in this Agreement.

7. Medical Disclaimer

Client acknowledges that Company’s services and products are intended for educational and informational purposes only. These products do not constitute medical, psychological, or professional mental health advice and are not a substitute for diagnosis or treatment by licensed professionals.

8. Limit of Liability

Except as prohibited by law, Company shall not be held liable for any indirect, consequential, or incidental damages arising from the use of its products or services, including lost profits or personal injuries. Liability is limited to the amount Client paid for the specific product or service. Company’s services are intended to provide support and resources for personal development and mental health, but they do not replace professional medical or psychological care.

9. Indemnification and Release

Client agrees to indemnify, defend, and hold harmless Company, its employees, and representatives from any claims or liabilities arising from Client’s use of Company’s products or services. This includes any third-party claims or damages related to the services provided.

10. Non-Employee Relationship

Company operates as an independent contractor and is not an employee of Client. Company is responsible for its own taxes, including self-employment taxes, and is not entitled to any employee benefits such as health insurance, pensions, or paid leave. Company may provide services to other clients during the term of this Agreement.

11. Force Majeure

Neither party shall be liable for any failure or delay in fulfilling obligations under this Agreement due to events beyond their reasonable control, such as natural disasters, strikes, or other force majeure events. The affected party must promptly notify the other party of the cause of the delay.

12. Governing Law and Venue

This Agreement shall be governed by the laws of the state of California. Any disputes arising from this Agreement shall be resolved in the courts located in San Diego County, California.

13. Dispute Resolution

Before pursuing litigation, the Parties agree to engage in good faith mediation in San Diego County, California. If mediation is unsuccessful, litigation may proceed in the appropriate jurisdiction.

14. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

This Agreement constitutes the entire understanding between the Parties regarding the Services provided by Company. It supersedes all prior agreements, whether oral or written. Any modifications to this Agreement must be made in writing and signed by both Parties